Adeptcore incident

ELK Datacenter Network

Notice Resolved View vendor source →

Adeptcore experienced a notice incident on July 10, 2024 affecting ACP - Network, lasting 12h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 01:42 AM UTC
Resolved
Jul 10, 2024, 02:09 PM UTC
Duration
12h 27m
Detected by Pingoru
Jul 10, 2024, 01:42 AM UTC

Affected components

ACP - Network

Update timeline

  1. monitoring Jul 10, 2024, 01:42 AM UTC

    At 8:20PM CST monitoring reported a network routing issue that took approximately 4 minutes. We have confirmed all network paths are operational and our WAN infrastructure is working as expected. We have requested netops at ELK to review what caused the network failover. We are continuing to monitor the network at this time and are fully operational.

  2. resolved Jul 10, 2024, 02:09 PM UTC

    We have confirmed the network to be stable with no issues occurring in the past 12 hours. We are closing this incident out.