Adeptcore experienced a major incident on September 9, 2024 affecting ACP - Network, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
ACP - Network
Update timeline
- investigating Sep 09, 2024, 05:33 PM UTC
We are receiving alerts of a Networking issue at our Elk Datacenter. We are looking into this and will update this page as soon as we have an update.
- monitoring Sep 09, 2024, 05:42 PM UTC
The networking paths have been restored to ELK and we are monitoring the situation. The network outage lasted approximately 8 minutes, no servers were rebooted, and users can now continue working as usual. We are awaiting a response from the DC NETOPS team at this time as it seems an upstream routing issue caused the network outage.
- resolved Sep 10, 2024, 06:00 PM UTC
After monitoring for the last 24 Hours, the issue appears to be resolved.