Adeptcore experienced a major incident on January 6, 2025 affecting ACP - Nodes, lasting 62d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 06, 2025, 05:22 PM UTC
We are investigating an outage on one of our management hosts affecting multiple VM's.
- identified Jan 06, 2025, 05:32 PM UTC
We have identified one of the Management hosts experienced a PSOD. The host is back up now and virtual machines are being booted back up. We have not yet identified the cause of the PSOD but will be investigating it once all the virtual machines are back to normal operation.
- monitoring Jan 06, 2025, 06:09 PM UTC
All virtual machines are back online and operational. We have migrated workloads to other hosts while we investigate the PSOD on the affected host.
- monitoring Mar 10, 2025, 04:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 10, 2025, 04:01 PM UTC
This incident has been resolved.