Addigy had 10 outages in the last 2 years totaling 96h 53m of downtime — averaging 0.4 incidents per month.
There were 10 Addigy outages since July 19, 2024 totaling 96h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue with the Addigy Cloud Interface being unavailable or degraded performance.
The system is operational again and we are monitoring the services.
This incident has been resolved.
Some users may be experiencing trouble when logging in to Addigy. Our team is currently investigating issues related to our upstream vendor.
Authentication is operational again, we are monitoring our upstream vendor, please contact [email protected] if you need additional assistance.
This incident has been resolved.
We are currently investigating an issue with Device Filtering and Device Searching on the devices page. Clearing your search filters will allow the devices page to load as a temporary workaround.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be experiencing trouble when logging in to Addigy. Our team is currently investigating this issue.. We will send an additional update in 60 minutes.
Our upstream provider Cloudflare had an incident that caused issues with users logging in or or staying authenticated, this issue is now resolved as per Cloudflare. More information is available below about the Cloudflare incident: https://www.cloudflarestatus.com/incidents/9pvscr0vmsy6 `The issue has been identified and a fix is being implemented. - Posted 1 minute ago. Sep 09, 2025 - 19:01 UTC`
This incident has been resolved.
We are currently investigating elevated latency on Addigy Cloud Interface, certain components may be slow to load. This issue appears to be occurring from an upstream provider, and is still being investigated.
This incident has been resolved and correlated to an upstream provider incident: https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2
We have identified an error when assigning MDM Profiles.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating increased latency with the Addigy Cloud Interface.
Increased latency appeared to be isolated to Miami, Florida Data Centers with one of of our upstream providers. We are continuing to monitor the performance and tracking the following incident: https://www.cloudflarestatus.com/incidents/dl9d78hny5g2
This incident has been resolved.
Our upstream provider, Auth0, is currently experiencing an issue which is affecting the ability to Login to Addigy. See https://status.auth0.com/incidents/3pkj2n46jhy8 for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Auth0 has implemented a fix and all services should be operating as expected, we are monitoring to confirm resolution.
This incident has been resolved.
We are currently investigating elevated errors with Automated Device Enrollment and receiving a timeout from https://mdmenrollment.apple.com. We will provide further updates as they become available.
We are seeing certain organizations intermittently fail to perform Automated Device Enrollment scans for new devices. We have notified Apple, and are monitoring Apple's Status Page, and waiting for additional data to confirm root cause. If you are impacted, please contact [email protected] for a workaround.
A fix has been implemented, and the incident has been resolved.