Addigy incident

Login Issue into Addigy due to an upstream provider

Critical Resolved View vendor source →

Addigy experienced a critical incident on September 4, 2024 affecting Addigy Cloud Interface, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2024, 01:08 PM UTC
Resolved
Sep 04, 2024, 01:59 PM UTC
Duration
51m
Detected by Pingoru
Sep 04, 2024, 01:08 PM UTC

Affected components

Addigy Cloud Interface

Update timeline

  1. identified Sep 04, 2024, 01:08 PM UTC

    Our upstream provider, Auth0, is currently experiencing an issue which is affecting the ability to Login to Addigy. See https://status.auth0.com/incidents/3pkj2n46jhy8 for more details. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.

  2. monitoring Sep 04, 2024, 01:35 PM UTC

    Auth0 has implemented a fix and all services should be operating as expected, we are monitoring to confirm resolution.

  3. resolved Sep 04, 2024, 01:59 PM UTC

    This incident has been resolved.