Adapty incident

Elevated API Errors

Major Resolved View vendor source →

Adapty experienced a major incident on July 31, 2024 affecting Dashboard, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 07:10 AM UTC
Resolved
Jul 31, 2024, 07:23 AM UTC
Duration
12m
Detected by Pingoru
Jul 31, 2024, 07:10 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 31, 2024, 07:10 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Jul 31, 2024, 07:23 AM UTC

    This incident has been resolved.

  3. postmortem Jul 31, 2024, 07:29 AM UTC

    We made an error with DNS records, which prevented all requests to the dashboard from being processed. This issue only affected the dashboard at [app.adapty.io](http://app.adapty.io); all APIs and SDKs worked normally, and there were no data losses. We're sorry about this incident.