Adapty experienced a major incident on February 1, 2025 affecting API, lasting 1h 33m. The incident has been resolved; the full update timeline is below.
Affected components
API
Update timeline
- investigating Feb 01, 2025, 02:07 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Feb 01, 2025, 02:11 PM UTC
We are continuing to investigate this issue.
- investigating Feb 01, 2025, 02:18 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 01, 2025, 02:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 01, 2025, 03:41 PM UTC
This incident has been resolved.
- postmortem Feb 03, 2025, 08:59 AM UTC
Our work on improving the monitoring system led to a memory leak in the pods processing events from the SDKs. The problem was detected by monitoring and resolved by rollback.