Adaptavist Cloud Apps incident

Script listeners and post functions with conditions were failing to evaluate the condition and did not run

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on June 10, 2025 affecting ScriptRunner for Jira Cloud, lasting 5d 22h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 03:00 PM UTC
Resolved
Jun 16, 2025, 02:00 PM UTC
Duration
5d 22h
Detected by Pingoru
Jun 10, 2025, 03:00 PM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. identified Jun 11, 2025, 08:34 AM UTC

    Script listeners and post functions with conditions were failing to evaluate the condition and did not run due to an error in the condition evaluation logic.

  2. monitoring Jun 11, 2025, 08:39 AM UTC

    We have patched the system, and the scripts are running as expected. We're monitoring the fix.

  3. monitoring Jun 12, 2025, 09:31 AM UTC

    Still monitoring

  4. resolved Jun 16, 2025, 02:00 PM UTC

    This incident has been resolved. Script listeners and post functions should be operating normally.