Adaptavist Cloud Apps incident

Filters containing only linkedIssuesOf not syncing after region migration

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on July 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 07:54 AM UTC
Resolved
Jul 09, 2025, 07:54 AM UTC
Duration
Detected by Pingoru
Jul 09, 2025, 07:54 AM UTC

Update timeline

  1. resolved Jul 09, 2025, 07:54 AM UTC

    We discovered that filters containing only linkedIssuesOf without any other Enhanced Search functions were not syncing following a region migration. These filters could still be synced manually, and they displayed the correct results when performing a search in the UI. If any affected filters had their JQL or name updated, they resumed syncing as usual. All other filters, including those containing linkedIssuesOf alongside other Enhanced Search functions, continued syncing correctly after a region migration. For example: This filter containing only linkedIssuesOf was not syncing: issueFunction in linkedIssuesOf("issue=ES1") But this filter containing linkedIssuesOf and another Enhanced Search function was syncing: issueFunction in linkedIssuesOf("issue=ES1") and issueFunction in childrenOf("project=Enhanced-Search") We have corrected this issue, and any affected filters should now be syncing correctly. No further action is required.