Adaptavist Cloud Apps incident

Incident with the SR Confluence Cloud Script Listener Service

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on October 22, 2025 affecting ScriptRunner for Confluence Cloud, lasting 6h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 03:33 PM UTC
Resolved
Oct 22, 2025, 10:21 PM UTC
Duration
6h 48m
Detected by Pingoru
Oct 22, 2025, 03:33 PM UTC

Affected components

ScriptRunner for Confluence Cloud

Update timeline

  1. investigating Oct 22, 2025, 03:33 PM UTC

    We have identified an issue with the Script Listener service that is related to an incident with Atlassian's Confluence Webhooks not being delivered. Due to this degradation in the delivery of Webhooks, Script Listeners may not be triggered as a result of this. We are currently monitoring the incident and will post a further update here once we have more information. We apologize for any inconvenience caused.

  2. identified Oct 22, 2025, 09:45 PM UTC

    Atlassian has identified the issue causing Confluence webhooks to not be delivered and is testing a fix internally.

  3. resolved Oct 22, 2025, 10:21 PM UTC

    Atlassian has deployed a fix to mitigate the webhooks problem, and we've verified that the Script Listener service is now operating normally. If your Script Listener did not work between 01:00 and 20:47 UTC on October 22, 2025, it was likely affected by this incident.