Adaptavist Cloud Apps incident

Some customers experiencing a shorter 60s timeout on script executions

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on November 10, 2025 affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 08:54 AM UTC
Resolved
Nov 10, 2025, 09:03 AM UTC
Duration
8m
Detected by Pingoru
Nov 10, 2025, 08:54 AM UTC

Affected components

ScriptRunner for Jira CloudScriptRunner for Confluence Cloud

Update timeline

  1. identified Nov 10, 2025, 08:54 AM UTC

    We have identified the issue relating to timeouts occuring on a limited number of script executions

  2. resolved Nov 10, 2025, 09:03 AM UTC

    We have reverted the change causing the shorter timeouts. This has been confirmed to fix the issue.