Adaptavist Cloud Apps incident

Failing to fetch behaviours logs

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on November 13, 2025 affecting Behaviours - ScriptRunner for Jira Cloud, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 07:29 AM UTC
Resolved
Nov 13, 2025, 08:58 AM UTC
Duration
1h 29m
Detected by Pingoru
Nov 13, 2025, 07:29 AM UTC

Affected components

Behaviours - ScriptRunner for Jira Cloud

Update timeline

  1. investigating Nov 13, 2025, 07:29 AM UTC

    We've identified an issue with customers not being able to view their behaviours logs

  2. monitoring Nov 13, 2025, 08:21 AM UTC

    We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved. We apologise for any inconvenience caused.

  3. resolved Nov 13, 2025, 08:58 AM UTC

    Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal again. We apologise for any inconvenience caused.