Adaptavist Cloud Apps incident

Workflows page showing blank screen

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on November 21, 2025 affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 08:27 AM UTC
Resolved
Nov 21, 2025, 11:15 AM UTC
Duration
2h 48m
Detected by Pingoru
Nov 21, 2025, 08:27 AM UTC

Affected components

ScriptRunner for Jira CloudScriptRunner for Confluence Cloud

Update timeline

  1. investigating Nov 21, 2025, 08:27 AM UTC

    We have an identified an issue with the Workflows service which is causing this page not to load. We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue. We apologise for any inconvenience caused.

  2. identified Nov 21, 2025, 09:00 AM UTC

    We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved. We apologise for any inconvenience caused.

  3. resolved Nov 21, 2025, 11:15 AM UTC

    Our monitoring has now confirmed that the incident has been resolved and that all services are running as normal again. We apologise for any inconvenience caused.