Adaptavist Cloud Apps incident

Script Listeners and Workflow functions are not executing.

Notice Resolved View vendor source →

Adaptavist Cloud Apps experienced a notice incident on November 25, 2025, lasting 5h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 10:03 PM UTC
Resolved
Nov 26, 2025, 03:32 AM UTC
Duration
5h 28m
Detected by Pingoru
Nov 25, 2025, 10:03 PM UTC

Update timeline

  1. investigating Nov 25, 2025, 10:03 PM UTC

    We’ve identified an issue affecting the Script Listeners and Workflows service. Our team is currently investigating the cause and working to resolve it. We’ll provide an update as soon as we have more information.

  2. investigating Nov 25, 2025, 10:06 PM UTC

    We have identified that this issue affects only the US region. We are continuing to investigate further and will provide an update as soon as we have more information.

  3. investigating Nov 26, 2025, 12:41 AM UTC

    We’ve identified the issue and are working on a fix.

  4. investigating Nov 26, 2025, 02:23 AM UTC

    We found the issue, deployed a fix, and are continuing to monitor the situation.

  5. resolved Nov 26, 2025, 03:32 AM UTC

    We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.