Adaptavist Cloud Apps incident

Filter syncing delays in ScriptRunner Enhanced Search in US

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on December 10, 2025 affecting ScriptRunner for Jira Cloud, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 07:50 PM UTC
Resolved
Dec 10, 2025, 08:27 PM UTC
Duration
36m
Detected by Pingoru
Dec 10, 2025, 07:50 PM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. investigating Dec 10, 2025, 07:50 PM UTC

    We are experiencing issues in filter syncing for ScriptRunner for Jira Enhanced Search customers in the US since 15:25 GMT. Some filter results may be out of date whilst we investigate what is happening. You can attempt to work around this by manually syncing the filter from the Enhanced Search page. We appreciate your patience as we investigate the issue.

  2. resolved Dec 10, 2025, 08:27 PM UTC

    The issues we were seeing have now been resolved and filters are being synced automatically again.