Adaptavist Cloud Apps incident

Scripted fields value not syncing on background refresh

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on December 10, 2025 affecting ScriptRunner for Jira Cloud, lasting 20h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 11:29 AM UTC
Resolved
Dec 11, 2025, 07:44 AM UTC
Duration
20h 15m
Detected by Pingoru
Dec 10, 2025, 11:29 AM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. identified Dec 10, 2025, 11:29 AM UTC

    We have identified the cause of the issue with Scripted Fields not displaying. We are currently working on creating a fix for the issue and will post a further update for this issue once a fix has been deployed. We apologise for any inconvenience caused.

  2. resolved Dec 11, 2025, 07:44 AM UTC

    We deployed a fix on 10 Dec at 19:32 UTC to resolve the issue and can confirm that the incident is now fully resolved. We apologise for any inconvenience caused.