Adaptavist Cloud Apps incident

Some customer scripts may fail to execute in US region

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on December 31, 2025 affecting ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2025, 07:56 AM UTC
Resolved
Dec 31, 2025, 01:14 PM UTC
Duration
5h 18m
Detected by Pingoru
Dec 31, 2025, 07:56 AM UTC

Affected components

ScriptRunner for Jira CloudScriptRunner for Confluence Cloud

Update timeline

  1. investigating Dec 31, 2025, 07:56 AM UTC

    We are investigating an active issue in the US region where some customer scripts may fail to execute or experience delays due to a problem in our script execution service.

  2. monitoring Dec 31, 2025, 08:45 AM UTC

    We have identified the issue related to script executions, applied the fix and we are monitoring the services.

  3. resolved Dec 31, 2025, 01:14 PM UTC

    We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.