Adaptavist Cloud Apps incident

Forge product events relating to boards and sprints failing

Minor Resolved View vendor source →

Adaptavist Cloud Apps experienced a minor incident on January 9, 2026 affecting ScriptRunner for Jira Cloud, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 09:23 AM UTC
Resolved
Jan 09, 2026, 10:52 AM UTC
Duration
1h 29m
Detected by Pingoru
Jan 09, 2026, 09:23 AM UTC

Affected components

ScriptRunner for Jira Cloud

Update timeline

  1. investigating Jan 09, 2026, 09:23 AM UTC

    We are experiencing issues processing sprint and board events from Jira, meaning automated workloads relating to sprints and boards may be failing. We are investigating the issue and will provide more updates soon.

  2. monitoring Jan 09, 2026, 09:56 AM UTC

    We have reversed a change that we believe to be cause of the problem. The errors that we were witnessing before have stopped since then. We also believe this issue only affected a very small number of clients. We will continue to monitor the situation closely.

  3. resolved Jan 09, 2026, 10:52 AM UTC

    We are confident that the issue we witnessed this morning is resolved and did not impact the vast majority of our users. We will close this incident, but will continue to monitor the status of the relevant systems as necessary.