ActivTrak incident

Delayed processing of insights data

Major Resolved View vendor source →

ActivTrak experienced a major incident on June 30, 2025 affecting Web Application and Data Ingestion, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 12:59 PM UTC
Resolved
Jun 30, 2025, 04:55 PM UTC
Duration
3h 55m
Detected by Pingoru
Jun 30, 2025, 12:59 PM UTC

Affected components

Web ApplicationData Ingestion

Update timeline

  1. investigating Jun 30, 2025, 12:59 PM UTC

    Some users may be experiencing delays in insights reporting data. Our engineering team is looking into the issue.

  2. monitoring Jun 30, 2025, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2025, 04:55 PM UTC

    This incident has been resolved.