Acquired experienced a notice incident on August 27, 2026 affecting Payments API, lasting 4h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Payments API
Update timeline
- monitoring Aug 27, 2026, 01:20 AM UTC
Between 00:25 and 00:48 UTC on 27 August, card transactions routed through one of our acquiring partners did not receive a response and were returned as declined (response code C0101). Transactions via other acquirers were unaffected. Processing recovered at 00:48 UTC and has been normal since. We are monitoring closely and have raised the issue with the partner.
- resolved Aug 27, 2026, 05:50 AM UTC
This incident has been resolved.