Acquired incident

We are currently investigating elevated failure rates affecting card payments

Minor Resolved View vendor source →

Acquired experienced a minor incident on September 4, 2026 affecting Payments API and Components and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 01:47 AM UTC
Resolved
Sep 04, 2026, 03:07 AM UTC
Duration
1h 19m
Detected by Pingoru
Sep 04, 2026, 01:47 AM UTC

Affected components

Payments APIComponentsHubHosted CheckoutCardsHosted Payment PageCard API

Update timeline

  1. investigating Sep 04, 2026, 01:47 AM UTC

    We are currently investigating elevated failure rates affecting card payments

  2. identified Sep 04, 2026, 02:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 04, 2026, 03:01 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 04, 2026, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 04, 2026, 03:07 AM UTC

    This incident has been resolved.