Acquired incident

Intermittent 3DS issues

Minor Resolved View vendor source →

Acquired experienced a minor incident on August 18, 2026 affecting Card API, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 12:16 PM UTC
Resolved
Aug 18, 2026, 12:58 PM UTC
Duration
41m
Detected by Pingoru
Aug 18, 2026, 12:16 PM UTC

Affected components

Card API

Update timeline

  1. investigating Aug 18, 2026, 12:16 PM UTC

    We are currently experiencing intermittent issues with our 3DS service. We are investigating the cause and will post timely updates as more information becomes available.

  2. investigating Aug 18, 2026, 12:24 PM UTC

    We believe the issue is related to Lloyds Group and are continuing to investigate the issue.

  3. monitoring Aug 18, 2026, 12:44 PM UTC

    A fix has been implemented and we are monitoring the results. We will provide a further update once we have confirmed full resolution on our end.

  4. resolved Aug 18, 2026, 12:58 PM UTC

    This incident has been resolved.