Acquired incident

Issue processing 3D Secure enrolment

Critical Resolved View vendor source →

Acquired experienced a critical incident on July 17, 2026 affecting Cards, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 05:30 AM UTC
Resolved
Jul 17, 2026, 06:28 AM UTC
Duration
57m
Detected by Pingoru
Jul 17, 2026, 05:30 AM UTC

Affected components

Cards

Update timeline

  1. investigating Jul 17, 2026, 06:00 AM UTC

    An issue has been identified in the 3D Secure processing that is causing transactions to be rejected. We're investigating the issue.

  2. investigating Jul 17, 2026, 06:02 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 17, 2026, 06:15 AM UTC

    We have implemented a fix and are monitoring closely.

  4. resolved Jul 17, 2026, 06:28 AM UTC

    The issue has been resolved with processing returned to normal.