Acquired incident
Third-party 3D Secure issue affecting some card payments
Acquired experienced a minor incident on June 7, 2026 affecting Cards, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Cards
Update timeline
- investigating Jun 07, 2026, 12:40 PM UTC
We are investigating intermittent failures affecting 3D Secure (3DS) authentication on a small proportion of card transactions, caused by an issue with a third-party provider. Most payments are processing normally. Affected transactions may need to be retried. We are working with the provider to resolve this and will post an update shortly.
- monitoring Jun 07, 2026, 01:23 PM UTC
The issue appears to resolved and we are monitoring the results.
- resolved Jun 07, 2026, 01:24 PM UTC
This incident has been resolved.