Acquired incident

Cashflows Transaction Processing Outage

Major Resolved View vendor source →

Acquired experienced a major incident on July 21, 2025 affecting Payments API and Hosted Payment Page and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 03:02 PM UTC
Resolved
Jul 21, 2025, 03:31 PM UTC
Duration
28m
Detected by Pingoru
Jul 21, 2025, 03:02 PM UTC

Affected components

Payments APIHosted Payment PageCard API

Update timeline

  1. investigating Jul 21, 2025, 03:02 PM UTC

    We’re currently seeing failures with transaction processing via Cashflows. We're in contact with their team and will provide updates as we learn more.

  2. identified Jul 21, 2025, 03:07 PM UTC

    We’re currently seeing failures with transaction processing via Cashflows. We're in contact with their team and will provide updates as we learn more. All traffic has been balanced away from Cashflows where possible.

  3. resolved Jul 21, 2025, 03:31 PM UTC

    This incident has been resolved.