Acquired experienced a minor incident on June 3, 2026 affecting Pay by Bank, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Pay by Bank
Update timeline
- identified Jun 03, 2026, 10:49 AM UTC
Our team has identified processing errors occuring for Lloyds Personal, Halifax, and Bank of Scotland banks. We will update you shortly on progress.
- identified Jun 03, 2026, 10:55 AM UTC
To prevent further failed transactions, we have temporarily disabled affected banks on Hosted Checkout. This is due to intermittent API response errors from the bank's connection. We are in communication with the affected bank and will provide updates as they become available.
- resolved Jun 03, 2026, 02:49 PM UTC
Lloyds have resolved the issue on their end, and Pay by Bank transactions through Lloyds group banks are processing as normal.