Acquired experienced a notice incident on August 1, 2025 affecting Payouts and Payments API and 1 more component, lasting 6h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 01, 2025, 09:16 AM UTC
We are currently investigating an issue affecting our Hosted Checkout solution and will provide updates as soon as we have more information.
- investigating Aug 01, 2025, 09:24 AM UTC
This is now affecting all services - we are continuing to investigate and will update as soon as we have more information.
- investigating Aug 01, 2025, 09:27 AM UTC
We are continuing to investigate this issue.
- identified Aug 01, 2025, 09:42 AM UTC
We are now seeing processing times recover. We are still experiencing issues with Hosted Checkout.
- monitoring Aug 01, 2025, 11:39 AM UTC
The issues affecting our Hosted Checkout solution have now been resolved. We are continuing to monitor the service closely to ensure stability. The Hub may still experience some performance issues.
- resolved Aug 01, 2025, 03:46 PM UTC
This incident has been resolved.