Acquired incident

Intermittent REST API Processing Issues

Minor Resolved View vendor source →

Acquired experienced a minor incident on October 22, 2025 affecting Payments API and Card API, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 08:27 AM UTC
Resolved
Oct 22, 2025, 02:37 PM UTC
Duration
6h 10m
Detected by Pingoru
Oct 22, 2025, 08:27 AM UTC

Affected components

Payments APICard API

Update timeline

  1. investigating Oct 22, 2025, 08:27 AM UTC

    We’re currently investigating an intermittent issue affecting payment processing via our REST API. Some transactions may fail or experience delays. Our team is working to identify the cause and restore full service as soon as possible.

  2. monitoring Oct 22, 2025, 09:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2025, 02:37 PM UTC

    This incident has been resolved.