Acquired incident

Service Degradation – Subset of Reuse and Rebill Transactions

Minor Resolved View vendor source →

Acquired experienced a minor incident on October 29, 2025 affecting Cards, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 03:09 PM UTC
Resolved
Oct 29, 2025, 04:39 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 29, 2025, 03:09 PM UTC

Affected components

Cards

Update timeline

  1. investigating Oct 29, 2025, 03:09 PM UTC

    We’re currently investigating an issue affecting a subset of Mastercard reuse and rebill transactions. Some transactions may experience delays or failures during processing. Our team is working to identify the cause and restore full service as soon as possible.

  2. resolved Oct 29, 2025, 04:39 PM UTC

    This incident has been resolved.