Acquia incident

Acquia has detected a temporary service interruption in the Acquia ticketing system

Critical Resolved View vendor source →

Acquia experienced a critical incident on October 13, 2025, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 03:16 AM UTC
Resolved
Oct 13, 2025, 03:57 AM UTC
Duration
40m
Detected by Pingoru
Oct 13, 2025, 03:16 AM UTC

Update timeline

  1. investigating Oct 13, 2025, 03:16 AM UTC

    We are currently investigating an interruption of service for the Acquia ticketing system. In the interim, please file tickets by calling the Acquia Support telephone number for your service region, which can be found at https://docs.acquia.com/support/guide/#hours-of-operation We will provide additional information as it becomes available.

  2. resolved Oct 13, 2025, 03:57 AM UTC

    This incident has been resolved.