Acquia incident

Acquia has detected a temporary service interruption in Acquia Search services

Major Resolved View vendor source →

Acquia experienced a major incident on December 16, 2025 affecting Acquia Search, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 06:26 PM UTC
Resolved
Dec 16, 2025, 11:14 PM UTC
Duration
4h 47m
Detected by Pingoru
Dec 16, 2025, 06:26 PM UTC

Affected components

Acquia Search

Update timeline

  1. investigating Dec 16, 2025, 06:26 PM UTC

    Acquia is currently investigating an interruption of service for Acquia Search which is impacting a few Search stacks. Our engineering team is actively working to identify the root cause and will restore full service as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding!

  2. identified Dec 16, 2025, 08:14 PM UTC

    Acquia has successfully identified the root cause of the interruption to Acquia Search services. Our engineering teams are now focused on implementing a resolution to restore full functionality. We will provide the next update as soon as additional information is available.

  3. identified Dec 16, 2025, 10:47 PM UTC

    Acquia has identified the root cause of the interruption to Acquia Search services and continuing to implement a resolution to restore full functionality. We will provide the next update as soon as additional information is available.

  4. resolved Dec 16, 2025, 11:14 PM UTC

    Acquia has addressed the root cause of the interruption to Acquia Search services, restoring full functionality.