Acquia incident

Acquia has detected an impaired services for some Acquia Cloud Next & Acquia Source applications

Major Resolved View vendor source →

Acquia experienced a major incident on January 15, 2026 affecting Acquia Cloud Next and Acquia Source, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 11:56 AM UTC
Resolved
Jan 15, 2026, 12:59 PM UTC
Duration
1h 2m
Detected by Pingoru
Jan 15, 2026, 11:56 AM UTC

Affected components

Acquia Cloud NextAcquia Source

Update timeline

  1. investigating Jan 15, 2026, 11:56 AM UTC

    Acquia is currently investigating an interruption of service for some Applications across Acquia Cloud Next & Acquia Source platforms. Our engineering team is actively working to identify the root cause and restore full service as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding.

  2. identified Jan 15, 2026, 12:18 PM UTC

    Acquia has identified the root cause of the recent interruption of service affecting some Applications across Acquia Cloud Next & Acquia Source platforms. Our engineering team is actively working on implementing a solution to restore full service as quickly as possible. We will continue to provide updates as we make progress. Thank you for your continued patience and understanding.

  3. monitoring Jan 15, 2026, 12:28 PM UTC

    Acquia has deployed a fix for the recent service interruption affecting some Applications across Acquia Cloud Next & Acquia Source platforms. We are currently monitoring the situation to ensure full service stability. We will continue to provide updates as we confirm the resolution. Thank you for your continued patience and understanding.

  4. resolved Jan 15, 2026, 12:59 PM UTC

    Acquia has resolved the recent service interruption affecting some Applications across Acquia Cloud Next & Acquia Source platforms. All services are now operating normally, and we are no longer observing any related issues. Thank you for your patience and understanding while we worked to restore full service.