Acquia experienced a major incident on February 26, 2026 affecting Acquia Customer Data Platform, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2026, 06:18 PM UTC
We are currently investigating an issue impacting the performance and accessibility of Acquia CDP in the AWS US region (hub2.agilone.com). Our team is actively working to resolve the issue and restore normal operations as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
- resolved Feb 26, 2026, 06:52 PM UTC
Acquia has resolved the issue impacting the performance and accessibility of Acquia CDP in the AWS US region (hub2.agilone.com). Normal operations have been fully restored. We apologize for the inconvenience and appreciate your patience during this time.