ACME Technologies incident

Platform Service Disruption - Backoffice

Critical Resolved View vendor source →

ACME Technologies experienced a critical incident on December 18, 2024 affecting ACME Backoffice (B2B), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2024, 07:41 PM UTC
Resolved
Dec 18, 2024, 07:51 PM UTC
Duration
9m
Detected by Pingoru
Dec 18, 2024, 07:41 PM UTC

Affected components

ACME Backoffice (B2B)

Update timeline

  1. investigating Dec 18, 2024, 07:41 PM UTC

    ACME is experiencing a service disruption that is impacting the ACME Backoffice (B2B) application(s). ACME eCommerce and POS channels are operational. Our engineering team is investigating the issue and we will update this incident as soon as possible.

  2. resolved Dec 18, 2024, 07:51 PM UTC

    An incident involving a server not behaving as expected has been resolved. Our team is continuing to monitor and will take steps to mitigate the risk of future occurrences.