ACME Technologies experienced a critical incident on May 19, 2026 affecting ACME eCommerce (B2C), lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
ACME eCommerce (B2C)
Update timeline
- identified May 19, 2026, 05:59 PM UTC
ACME is experiencing a service disruption that is impacting the eCommerce (B2C) application. POS and Backoffice are operational. Our engineering team is investigating the issue and we will update this incident as soon as possible.
- identified May 19, 2026, 06:24 PM UTC
We are continuing to work on a fix for this issue.
- resolved May 19, 2026, 06:28 PM UTC
Service is gradually normalizing across all regions. We are continuing to monitor to ensure the issue is fully resolved.