ACME Technologies experienced a critical incident on July 17, 2025 affecting ACME eCommerce (B2C), lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
ACME eCommerce (B2C)
Update timeline
- investigating Jul 17, 2025, 04:15 PM UTC
ACME is experiencing a service disruption that is impacting the eCommerce (B2C) application. POS and Backoffice are operational. Our engineering team is investigating the issue and we will update this incident as soon as possible.
- monitoring Jul 17, 2025, 04:34 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 17, 2025, 04:34 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 17, 2025, 04:56 PM UTC
This incident has been resolved.