ACME Technologies incident

Disruption with ACME Fraud Shield - 3DS

Critical Resolved View vendor source →

ACME Technologies experienced a critical incident on February 11, 2026 affecting VISA Cardinal 3D-Secure Service, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2026, 08:57 PM UTC
Resolved
Feb 11, 2026, 10:09 PM UTC
Duration
1h 11m
Detected by Pingoru
Feb 11, 2026, 08:57 PM UTC

Affected components

VISA Cardinal 3D-Secure Service

Update timeline

  1. investigating Feb 11, 2026, 08:57 PM UTC

    We are currently experiencing a critical error with our VISA 3DS solution. The matter has been escalated and we are working on a solution. For the interim, 3DS has been disabled at applicable venues to unblock legitimate purchasers.

  2. monitoring Feb 11, 2026, 09:36 PM UTC

    A service provider that powers our 3DS and Advanced Fraud Shield features is currently experiencing a platform outage, which is impacting our integration. Our 3DS service has been temporarily disabled until this issue is resolved. Our team is closely monitoring and will re-enable this feature for applicable venues once the service has normalized.

  3. resolved Feb 11, 2026, 10:09 PM UTC

    3DS service has been restored and will be reactivated for participating venues.