Accredible incident

Delays Creating New Credentials and Groups in Accredible

Major Resolved View vendor source →

Accredible experienced a major incident on November 3, 2021 affecting USA - Dashboard and EU - Dashboard, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2021, 12:29 PM UTC
Resolved
Nov 03, 2021, 01:06 PM UTC
Duration
37m
Detected by Pingoru
Nov 03, 2021, 12:29 PM UTC

Affected components

USA - DashboardEU - Dashboard

Update timeline

  1. investigating Nov 03, 2021, 12:29 PM UTC

    We are currently investgiating an issue in the Accredible platform that is causing issues with creating new credentials and groups.

  2. investigating Nov 03, 2021, 12:29 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 03, 2021, 12:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 03, 2021, 12:37 PM UTC

    All components are now operational, but we are continuing to monitor the issue.

  5. resolved Nov 03, 2021, 01:06 PM UTC

    This incident has been resolved.