Accredible incident

Planned Maintenance

Major Resolved View vendor source →

Accredible experienced a major incident on June 19, 2022 affecting USA - Credentials and EU - Credentials and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2022, 08:01 AM UTC
Resolved
Jun 19, 2022, 09:11 AM UTC
Duration
1h 10m
Detected by Pingoru
Jun 19, 2022, 08:01 AM UTC

Affected components

USA - CredentialsEU - CredentialsUSA - DashboardEU - DashboardUSA - Spotlight DirectoryEU - Spotlight DirectoryUSA - APIEU - APIEU - Wallet PassesUSA - Wallet Passes

Update timeline

  1. identified Jun 19, 2022, 08:01 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 19, 2022, 08:02 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jun 19, 2022, 08:05 AM UTC

    Maintenance work has begun, and is in progress.

  4. identified Jun 19, 2022, 08:52 AM UTC

    EU maintenance completed, US ongoing.

  5. monitoring Jun 19, 2022, 09:01 AM UTC

    Maintenance completed, monitoring.

  6. resolved Jun 19, 2022, 09:11 AM UTC

    This incident has been resolved.