Accredible incident

Degraded performance

Critical Resolved View vendor source →

Accredible experienced a critical incident on June 30, 2022 affecting USA - Credentials and USA - Dashboard and 1 more component, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2022, 05:53 PM UTC
Resolved
Jun 30, 2022, 09:38 PM UTC
Duration
3h 45m
Detected by Pingoru
Jun 30, 2022, 05:53 PM UTC

Affected components

USA - CredentialsUSA - DashboardUSA - Spotlight DirectoryUSA - APIUSA - Wallet PassesUSA - Rendering (PDF & Image)USA - AnalyticsUSA - Integrations

Update timeline

  1. investigating Jun 30, 2022, 05:53 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 30, 2022, 08:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 30, 2022, 09:00 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 30, 2022, 09:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 30, 2022, 09:38 PM UTC

    This incident has been resolved.