Accredible incident

Background jobs are taking a long time to process - USA

Minor Resolved View vendor source →

Accredible experienced a minor incident on November 29, 2022 affecting USA - Dashboard and USA - Analytics, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2022, 05:17 PM UTC
Resolved
Nov 29, 2022, 07:54 PM UTC
Duration
2h 37m
Detected by Pingoru
Nov 29, 2022, 05:17 PM UTC

Affected components

USA - DashboardUSA - Analytics

Update timeline

  1. investigating Nov 29, 2022, 05:17 PM UTC

    We are investigating an issue causing background jobs to process more slowly than usual in the US region.

  2. identified Nov 29, 2022, 05:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 29, 2022, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 29, 2022, 07:54 PM UTC

    This incident has been resolved.