Accredible incident

Disruption for EU Analytics Service

Major Resolved View vendor source →

Accredible experienced a major incident on March 9, 2023 affecting EU - Analytics, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2023, 10:24 AM UTC
Resolved
Mar 09, 2023, 05:08 PM UTC
Duration
6h 44m
Detected by Pingoru
Mar 09, 2023, 10:24 AM UTC

Affected components

EU - Analytics

Update timeline

  1. investigating Mar 09, 2023, 10:24 AM UTC

    We are currently investigating this issue.

  2. identified Mar 09, 2023, 11:02 AM UTC

    The issue has been identified and we are working on implementing a fix.

  3. identified Mar 09, 2023, 02:34 PM UTC

    We are continuing to progress with a fix for this issue.

  4. monitoring Mar 09, 2023, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results. Data that became out of sync during the partial outage is being restored gradually.

  5. resolved Mar 09, 2023, 05:08 PM UTC

    This incident has been resolved.