Accredible experienced a critical incident on March 24, 2021 affecting USA - Credentials and USA - Dashboard and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
USA - CredentialsUSA - DashboardUSA - Spotlight DirectoryUSA - APIUSA - Rendering (PDF & Image)USA - Analytics
Update timeline
- investigating Mar 24, 2021, 05:42 PM UTC
We are currently investigating this issue.
- investigating Mar 24, 2021, 05:46 PM UTC
We are continuing to investigate this issue.
- resolved Mar 24, 2021, 06:19 PM UTC
This incident has been resolved. The issue was with a downstream provider, which has now been resolved. We are monitoring the situation.