Accredible experienced a major incident on September 23, 2022 affecting EU - Dashboard, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
EU - Dashboard
Update timeline
- investigating Sep 23, 2022, 12:53 PM UTC
We are currently experiencing a partial outage of accounts hosted on our EU server. This includes the creation of new groups or designs, or loading of the credentials page.
- identified Sep 23, 2022, 01:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2022, 02:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2022, 02:53 PM UTC
This incident has been resolved.