Accredible experienced a major incident on October 31, 2022 affecting USA - Analytics and EU - Analytics, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
USA - AnalyticsEU - Analytics
Update timeline
- investigating Oct 31, 2022, 04:03 PM UTC
We are investigating an issue with the Analytics Service failing to fully load.
- identified Oct 31, 2022, 04:26 PM UTC
The issue has been identified and we are working on the fix.
- monitoring Oct 31, 2022, 04:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2022, 05:31 PM UTC
This incident has been resolved.