Accredible incident

Degraded Performance on US Platform

Major Resolved View vendor source →

Accredible experienced a major incident on June 26, 2024 affecting USA - Credentials and USA - Dashboard and 1 more component, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 02:44 PM UTC
Resolved
Jun 26, 2024, 04:26 PM UTC
Duration
1h 42m
Detected by Pingoru
Jun 26, 2024, 02:44 PM UTC

Affected components

USA - CredentialsUSA - DashboardUSA - Spotlight DirectoryUSA - APIUSA - Wallet PassesUSA - Rendering (PDF & Image)USA - AnalyticsUSA - Integrations

Update timeline

  1. investigating Jun 26, 2024, 02:44 PM UTC

    We are currently investigating this issue.

  2. identified Jun 26, 2024, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 26, 2024, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2024, 04:26 PM UTC

    This incident has been resolved.