Accredible experienced a major incident on January 8, 2025 affecting USA - Credentials and EU - Credentials and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
USA - CredentialsEU - CredentialsUSA - DashboardEU - DashboardUSA - APIEU - API
Update timeline
- identified Jan 08, 2025, 12:36 PM UTC
We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.
- resolved Jan 08, 2025, 01:28 PM UTC
This incident has been resolved.