Abnormal Security experienced a major incident on December 22, 2025 affecting Portal Application, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Portal Application
Update timeline
- resolved Dec 22, 2025, 08:55 PM UTC
Between 20:04 UTC and 20:45 UTC, US customers experienced issues with the Abnormal Portal which caused difficulties loading and navigating the platform. During this time, some users may have encountered errors or delays when accessing portal features. Email detection and remediation services remained fully operational throughout this incident. Portal functionality has been restored and services are now available. If you experience any further issues pertaining to this incident, please contact us at [email protected].