Abnormal Security incident

Account Takeover (ATO) service disruption

Major Resolved View vendor source →

Abnormal Security experienced a major incident on January 7, 2025 affecting Account Takeover Service (ATO), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2025, 07:24 PM UTC
Resolved
Jan 07, 2025, 07:24 PM UTC
Duration
—
Detected by Pingoru
Jan 07, 2025, 07:24 PM UTC

Affected components

Account Takeover Service (ATO)

Update timeline

  1. resolved Jan 07, 2025, 07:24 PM UTC

    Between 14:30 UTC and 17:00 UTC on January 7th, customers experienced empty Account TakeOver (ATO) list views due to a UI-only issue. Detections remained fully operational and were not impacted. A recent deployment was rolled back, and functionality was restored. For any further questions, please reach out to [email protected]