Abnormal Security incident
Inbound Email Security Email Remediation Delays – US
Abnormal Security experienced a notice incident on May 15, 2026 affecting Inbound Email Security (IES), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Email Security (IES)
Update timeline
- resolved May 15, 2026, 01:07 AM UTC
Between 00:19 UTC and 00:49 UTC, Abnormal experienced message remediation delays affecting Inbound Email Security for US customers. During this approximately 30-minute window, email remediation was temporarily delayed due to a backend database issue. The engineering team stopped the contributing process and remediation services recovered. All messages from the impacted window have since been reprocessed. If you experience any further issues, please reach out to our support team at [email protected]